Agency Resources

Online Account  Agency Training Application Process

Agency Staff

Comstock Park:

Order inquiries:
Sue Zylstra, 616.389.6361

Agency related questions:
Jude Smith, 616.389.6362

Mobile Food Pantries:
Shay Krick, 616.432.6966

Produce Clerk:
Jenny Cleary, 616.389.6365

Agency Conferences and Food Safety:
Nancy Ullrey,  616.389.6358

For children’s backpack programs interested in collective ordering of purchased products, contact Jerry Knapp at 616.432.6970.

Branch agencies:

Start by contacting your Branch Manager:
Benton Harbor – Rich Glista – 269.926.2646.
Cadillac – Lorrie Hockanson – 231.779.0056

If the Branch manager is unavailable, or you’ve tried unsuccessfully to resolve the issue together, use the Comstock Park information above.

Agency Pickup and Shopping Hours

Please note all transactions must be completed 15 minutes before the pick up and shopping area closes; you may finish loading during the remaining time.

Mondays (and day after holidays): 10 am – 3:30 pm
Tuesdays thru Thursdays: 9 am – 3:30 pm
Fridays (Comstock Park)
: 9 am – 12 pm; 1 – 3:30 pm
Fridays (Benton Harbor and Cadillac): 9 am – 4 pm

Closures due to weather will be listed on www.wzzm13.com by 7:15 am, under “West Michigan Food Bank” or “Feeding America West Michigan”.


Reminder for depot and delivery participants:

Lower Peninsula Depot and delivery orders are due 2 business days before the depot at noon – THIS INCLUDES ALL ADD-ONS!

Upper Peninsula Depot orders are due by noon on the Thursday prior to your assigned depot. Please contact your Agency Representative for depot information. 

We regret to inform our depot and delivery agencies that we cannot send popsicles or ice cream on depots or deliveries as our refrigerated trailers are not cold enough to keep those products intact.